If you are having trouble with anything related to DoorDash/Uber deliveries, its best to contact the provider below. Note WOWAPPS responsibility is only to get the delivery to the drivers' system.
WOWAPPS will be able to assist with refunds etc, but its encouraged that you contact the below providers firsr
Remember to have the Delivery number with you which can be found
- In Notes (POS/Bump-Bar Users)
- Emails
| Live Orders (DoorDash) | • Dasher is 15+ minutes late • Dasher took the wrong food or forgot items • Customer calls & cancels • Customer never received their order • Change the delivery address |
Call DoorDash Support |
| All Other Issues (Doordash) |
• Guest complaints • Guest refunds • Store billing/refunds processing • Dasher interaction feedback • Blacklist or Prefer a Dasher |
drive-support@doordash.com |
| Uber | +61-1800-951405 |
|
For all other issues, please contact WOWAPPS Support.