Who to contact when things may not go to plan.
|
Problem |
Responsibility |
Who To Contact |
|
I did not receive an order |
WOWAPPS |
Email support@wowaps.com |
|
Driver is late |
13cabs/Venue |
Contact the 13cabs call centre on 13 22 27. Be sure to use the booking Ref number found in the Bump Bar or on the order email notification. |
|
The driver never turned up |
13cabs/Venue |
Contact the 13cabs call centre on 13 22 27. Be sure to use the booking Ref number found in the Bump Bar or on the order email notification. Please ensure you let support@wowapps know of the outcome. |
|
Food was delivered cold/in an unacceptable manner |
13cabs/Venue |
Contact the 13cabs call centre on 13 22 27. Be sure to use the booking Ref number found in the Bump Bar or on the order email notification. Please ensure you let support@wowapps know of the outcome. |
|
Change delivery pick-up time |
Venue/13Cabs |
Contact the 13cabs call centre on 13 22 27. Be sure to use the booking Ref number found in the Bump Bar or on the order email notification. |