WOWAPPS allows you to include a 'Thank You' email that will be sent to everyone after they have dined with you.
The reasons why you would use it and when you would use it are limitless.
Reasons to Start Sending 'Thank You' Emails:
- A simple 'Thank you for dining with us' email can add a personal touch to your email and make your customers feel valued.
- Customers will be more likely to leave a review, or feedback if they receive 'Thank You' emails.
- This is an excellent opportunity to present a discount code for the next time the customer dines.
These are just a couple of examples. WOWAPPS has taken the guesswork out of the 'Leave a Review' email and provided some examples, as well as put their 'spin' on the 'Review' emails and created 'Smart Reviews' in the articles below.
'Smart Review' Emails:
To learn more about 'Smart Review' emails, or grab a template for 'Review' emails, please click here.
How to Activate 'Thank You' Emails:
To start, simply go to:
- 'My Account' (top right) > 'Notifications'.
- Scroll down to the 'Customisation' area and click on the 'Booking' tab.
- There you will see ‘Booking Personal Message’.
- Scroll down to the middle option ('Booking Thank You Email').
- Under ‘Booking Thank You Email’, click the clear switch to activate the text field.
You will be provided with a few options here:
- The ability to change the subject line of the 'Thank You' email.
- Edit the email content (Note: as you begin to edit this area, more options will appear).
- Once you have finished, you can use these options to return to the system defaults, or test the email.
- Remember to 'Save' once you have finished.