Before you go live, we have a quick checklist for you to do a few tests to ensure all bases are covered.
Should any of these tests fail, please reach out to Doshii, or your POS provider first. Please tick all boxes even if you don't plan on testing that scenario to continue.
If you would like to do the interactive checklist, please click here
You have changed an item price in your POS and you have seen it update in WOWAPPS.
You have done a pickup order and the order has reached your POS.
You have done a pickup order and all order details (name, notes etc) have been printed (POS depending, as some connections don't allow cash).
You have done both a cash and credit card order (this will require adding a payment gateway) to see how your POS handles the two.
If wanting delivery, you have done a delivery order and all details including address have been printed out.
If wanting table ordering, you have done a table order and the table number has been printed.
|
Step |
Task | No# times to try | What to look for | If Fails (Before reaching out WOWAPPS) | Helpful Links |
| 1 | Make sure you connect a Stripe Account - https://wowapps.zendesk.com/hc/en-us/articles/360004134436-Connect-A-Stripe-Account | NA | |||
| 2 | Change an item in your POS and refresh WOWAPPS to see that item change pricing | 3 | All you're looking for here is making sure you can change a price in your POS and WOWAPPS will reflect it | Be sure to check if the price has changed in your Doshii portal | https://wowapps.zendesk.com/hc/en-us/sections/4405076667023-Doshii-Guides |
| 3 | Add a new item in your POS | 3 | You want to ensure the new item added, then appears in WOWAPPS after a refresh. Please note, this process might change once you get a 'filtered menu. | Be sure to check if the new item is in your Doshii Portal | https://wowapps.zendesk.com/hc/en-us/sections/4405076667023-Doshii-Guides |
| 4 | Add a new item and Category to your POS | 2 | You want to ensure the new item and category added, then appears in WOWAPPS after a refresh. | Be sure to check if the category and item is in your Doshii portal | https://wowapps.zendesk.com/hc/en-us/sections/4405076667023-Doshii-Guides |
| 5 | Do a Cash Pick-Up order (Combination of food and drinks) | 5 | You want to make sue you understand how a cash order comes into your POS and if the pos prints all to all relevant printers with all relevant information (pick-up time, name etc) You may not offer cash, but the 'print out' is the same even if paid or not. So lets test without it costing you $$$ | If it’s a printing issue, go to Doshii. All other issues, come to WOWAPPS first | |
| 6 | Do a Cash delivery order (Combination of food and drinks) | 5 | You want to make sue you understand how a cash delivery comes into your POS and if the pos prints all to all relevant printers with all relevant information (pick-up time, name etc) You may not offer cash, but the 'print out' is the same even if paid or not. So lets test without it costing you $$$ | If it’s a printing issue, go to Doshii. All other issues, come to WOWAPPS first | |
| 7 | Do a paid delivery order | 2 | Same as step 5/6. This time all you're doing is seeing if the POS process is the same for Cash/Paid. As some pos systems will store Cash orders in a different section to paid | If it’s a printing issue, go to Doshii. All other issues, come to WOWAPPS first | |
| 8 | Do a paid Cash Order | 2 | Same as step 5/6. This time all you're doing is seeing if the POS process is the same for Cash/Paid. As some pos systems will store Cash orders in a different section to paid | If it’s a printing issue, go to Doshii. All other issues, come to WOWAPPS first | |
| 9 | Modifiers | 3 | You want to look at items such as Coffee or Steaks that should have modifiers and make sure they have come across correctly and are displaying | If it’s a printing issue, go to Doshii. If the modifiers are in Doshii and not in WOWAPPS. Go to WOWAPPS. If modifiers are not in Doshii, go to Doshii. All other issues, come to WOWAPPS first | |
| 10 | Table Ordering | 2 | If doing table ordering, just want to ensure tables # print out | If it’s a printing issue, go to Doshii. All other issues, come to WOWAPPS first | |
| 11 | Break The System | 3 | Think like your customers. Think of some of the most odd orders you have received and if you as a customer could easily recreate those orders | TBA | |