(SMS activation is required; see this article for more information.)
- Scroll down to SMS Booking Service from the SMS Tab (My Account Section).
- By clicking on the switch, you can enable the service.
- Once enabled, you will be presented with a number of SMS options from which to choose. Simply flick the switch until it turns green, and then remember to save when finished.
Send an SMS to me when a new booking is received
|The system will send an SMS to the nominated phone number (outlined in the My Profile Tab) to notify you of a booking
|Send an SMS to the customer on automatically approved booking confirmation
|When a booking is made, the system will send an SMS to the customer.
|Send an SMS to the customer on manually approved booking confirmation
When you're using the Booking System in Request Mode. Once the booking is approved, the SMS will be sent. (This is recommended for users of the system in request mode.)
|Send an SMS to the customer on booking cancellations
|If a booking is canceled by staff, an SMS will be sent to notify the customer.
|Send a reminder SMS to the customer of a booking
|Have the option to send a reminder SMS to the customer. When activated, will require you to enter a number (in hours) for when this sms will be sent
|Send a SMS to the customer requesting they confirm their booking
If Customer Booking Confirmation is turned on. Have the option to ask customers to confirm their booking via SMS instead of an email.
Note: Except for Booking Confirmation, emails will be sent to customers based on the above milestones in addition to SMS.