If you are having trouble with anything related to DoorDash/Uber deliveries, you can contact one of the phone numbers below, depending on the issue.
Remember to have the Delviery number with you which can be found
In Notes (POS/Bump-Bar Users)
Emails
| Live Orders (DoorDash) | • Dasher is 15+ minutes late • Dasher took the wrong food or forgot items • Customer calls & cancels • Customer never received their order • Change the delivery address |
Call DoorDash Support |
| All Other Issues (Doordash) |
• Guest complaints • Guest refunds • Store billing/refunds processing • Dasher interaction feedback • Blacklist or Prefer a Dasher |
drive-support@doordash.com |
| Uber | +61-1800-951405 |
|
For all other issues, please contact WOWAPPS Support.
What's Next
Break down of Driver Statuses