WOWAPPS Support
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Manage your Booking list
Locate the booking list From the Dashboard, you can either click Bookings and then head to your booking list, OR take a shortcut by going straight to the Bookings list button from the dashboard. ...
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Trading Blockouts
If you are closed over Christmas and New Year, you will need to add a trading blockout. Go to settings and go to the trading blockout tab. 2. Add a blockout Choose if it is a one-off date or ...
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Session Blockout - Automatic Mode
Block your restaurant out for certain session times during your opening hours: Head over to bookings: Go to the tab availability: It is underlined in the image below. Adding your first...
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Stagger your Bookings - Automatic Mode
Blockouts to reduce your capacity: Please note you cannot do this if you are in a request mode. You will have to manually block out. In a scenario where you are short-staffed, you can change your...
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Session Blockout - Request Mode:
Block your restaurant out for certain session times during your opening hours: If you are set up in a request mode, a common reason customers block out is if they are fully booked and you do not w...
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Requirements
If you need to know information from your customers in regard to allergies or high chairs, etc., you can require that they tell you when they make the booking. 1. Go to bookings > requirements ...
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Events
Head over to bookings > Special Dates 1. Add your Special Date. This could be Mother's Day or Wine Night. 2. Make sure you fill out all infomation for your customers. Add the event name/Title Add...
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Trading Hour Adjustment
You can add a trading hours adjustment if you are opening earlier or closing later than your regular trading hours. An example may be that you are closing later for Valentine's Day. You can exte...
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Opening Google for an Event
If you have adjusted your trading hours for a special event,you must also make these changes in your Google business profile for customers to be able to book. Adjusting Your Google Hours 1. Log in...
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Customer Booking Notifications
Have the ability to send customers an option to confirm their booking before visiting your venue. You can nominate either an email or SMS depending on your settings. Step 1 Go to theNotificati...