Overview

The Bump Bar is a real-time order management tool in your WOWAPPS dashboard. It allows you to view, accept, and track incoming online orders efficiently, ensuring that you never miss an order and can keep your customers updated.

Note: If your account is integrated with Lightspeed or Square, the Bump Bar will not be available. Orders will be managed directly from your POS system.

Step-by-Step Guide

Step 1. Open Your Bump Bar

• From your WOWAPPS dashboard, click the “Bump Bar” button.

  

Step 2. Activate Sound Notifications

• Click the green bar that says “Activate Sounds”.
  

• This ensures you hear a notification for every incoming order, so you never miss one.

Step 3. Accept an Order

• Click anywhere on the green order box.
  

• On the next screen, press Accept.
  

Step 4. Avoid Expired Orders

• Orders remain pending for 10 minutes, making noise during this time.

• If you do not accept or decline the order within 10 minutes, it will automatically refund the customer.

• Always respond promptly to prevent expired orders.

  

Step 5. Monitor Active Orders

• Accepted orders appear as Active in your Bump Bar.

• The green ticket shows the remaining time until the order is ready for pick-up.

Step 6. Complete the Order

• Notify the customer when their order is ready.

• Mark the order as Complete once it’s finished.
  

Step 7. To Cancel Order, click 'Cancel Order' button