
WOWAPPS Support
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Activity overview
Latest activity by WOWAPPS Support-
WOWAPPS Support created an article,
Accept orders from your Bump Bar
Go to your Bump Bar: Go to Orders and then click Bump Bar. OR go straight to your Bump bar from your dashboard. When an order is placed, it will show on the bump bar. There are two rules with the ...
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WOWAPPS Support created an article,
Delivery Support
If you are having trouble with anything related to DoorDash/Uber deliveries, its best to contact the provider below. Note WOWAPPS responsibility is only to get the delivery to the drivers' system. ...
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WOWAPPS Support created an article,
Uber Support
This is the number for Uber Support: +61-1800-951405 Uber can re-send new drivers, change pick-up times, and update your trackers. If you need any assistance with your delivery, please ring the num...
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WOWAPPS Support created an article,
Trading Blockouts:
If you are closed over Christmas and New Year, you will need to add a trading blockout. Go to settings and go to the trading blockout tab. 2. Add a blockout Choose if it is a one-off date o...
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WOWAPPS Support created an article,
Applying a Surcharge
Use this section to add a surcharge on top of your service fee. For example, you may need to add a surcharge on certain days to cover higher wage costs and so on. Head to your settings. 2....
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WOWAPPS Support created an article,
Session Blockout - Automatic mode
Block your restaurant out for certain session times during your opening hours: Head over to bookings: Go to the tab availability: It is underlined in the image below. Adding your fir...
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WOWAPPS Support created an article,
Session Block out - request mode:
Block your restaurant out for certain session times during your opening hours: If you are set up in a request mode, a common reason customers block out is if they are fully booked and you do not w...
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WOWAPPS Support created an article,
Managing your bookings - Automatic Bookings mode (max pax)
1. Auto Table allocation The system automatically allocates a table based on availability and table size. Your bookings will fit in the grid as below when automatically accepted and allocated. Fo...
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WOWAPPS Support created an article,
Managing your bookings - request mode
1. Locate your bookings All unconfirmed bookings (request mode) will appear in the upper-left corner of the timeline and will be waiting to be confirmed and allocated. Click on the booking and acc...
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WOWAPPS Support created an article,
Timeline Basic Rules
The Basics: Bookings that have been accepted and have a table allocation will appear on your timeline. You can flick through your calendar to look at your daily bookings: Seating your booking: W...