WOWAPPS Support
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Activity overview
Latest activity by WOWAPPS Support-
WOWAPPS Support created an article,
Kounta by Lightspeed
WOWAPPS and its POS partners give you a number of ways to set up your online ordering. Depending on what you choose, there will be a unique setup for each selection. To find more information about ...
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WOWAPPS Support created an article,
Additional Options
We mentioned earlier that as soon as you turn on delivery and connect to Doordash, additional options will be displayed. Contribute to the delivery fee you can decide how much you would li...
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WOWAPPS Support created an article,
Connecting A Payment Gateway
If not done already, the final part of the set up process is to connect a payment gateway. From the side menu, go to Settings>Setup Payments and select your provider
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WOWAPPS Support created an article,
Square POS
WOWAPPS and its POS partners give you a number of ways to set up your online ordering. Depending on what you choose, there will be a unique setup for each selection. To find more information about ...
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WOWAPPS Support created an article,
Break Down Of Driver Statuses
Throughout the delivery process, Doordash will notify WOWAPPS and in turn you (The Restaruant Owner) of the driver updates. There're 4 kind of status that can be received Delivery Conf...
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WOWAPPS Support created an article,
Who Pays For The Delivery Fee?
The delivery fee is ultimately paid for by the customer and then taken from the total price of the order as soon as the order is placed/approved. The delivery portion of the order is collected by...
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WOWAPPS Support created an article,
Placing an order - customer
The process the customer goes through to place an online order is the same one as when ordering from a restaurant that has its own delivery system, or when creating a pick up order. The only thing ...
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WOWAPPS Support created an article,
Setting your suburbs
The DoorDash integration still looks at the delivery times and suburbs you have set in the delivery options of your ordering widget, the only thing that is skipped here is the pricing you have se...
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WOWAPPS Support created an article,
Contributing to the delivery fee
As explained before, you can decide how much you would like to contribute per order to, in this case, Doordash, to minimize the cost of delivery to your customers. If you leave it at $0, the custom...
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WOWAPPS Support created an article,
Estimated delivery and pick up times
When a customer places an order, the time the system tells DoorDash (Except for when its a pre-order) Is the time stated on your ‘pick-up’ dial, located on the sliding bar in the Orders - Set Up ...