The Create Booking feature allows you to add customer reservations, manage seating details, and assign tables for accurate timeline tracking.

STEP-BY-STEP GUIDE

Step 1: Select the Booking

1. When the customer arrives, go to your Timeline.
   

2. Click on the customer’s booking on the timeline grid.
   

Step 2: Fill out fields

1. Lookup Previous Customer
   Use the Lookup previous customer field to search and autofill details for returning customers.
   

   2. Walk-In Booking
   Toggle Create a “Walk In” if the customer does not have a prior booking.
   

   3. Deposit Required
   Enable Deposit Required if a deposit is needed to confirm the booking.
   

   4. Date and Time Selection

   Date – Select the booking date.

   Time – Choose the start time.

   Duration (minutes) – Set how long the booking will last.

   The selected date and time will be displayed at the top for confirmation.
   

   5. Customer Details

   Fill in the customer’s basic information:
   First Name
   Last Name
   Email Address
   Pax – Number of guests
   Mobile Number
   

   6. Special Requests or Notes

   Use the Notes field to enter any special requests, dietary requirements, or internal staff notes related to the booking.
   

   7. Table & Section Assignment

   The system will automatically show:

   1. Assigned Table (e.g., Table 2)

   2. Allocated Section (e.g., Inside)

   Split Booking Over Multiple Tables (Optional)

   Enable this option if the booking needs more than one table.
   

   Table Selection

   Filter tables by: All or Inside or Outside

   Select an available table that matches the required pax.
   

Step 3: Create the Booking

• Click Create Booking to confirm.

• Click Cancel to exit without saving.