Overview:

This article explains how to cancel an existing booking. It covers the difference between cancelling and deleting a booking, when cancellations should be used.

Step-by-Step Guide

1. Log in to your WOWAPPS account at https://ca.wowapps.com/
   

2. In the left menu, go to "Bookings"
   

3. Click "Booking List" Guide
   

4. Search for the records that require action.
   

5. Scroll to the right and click "View".
   

6. Click "Select Action"
   

7. Select Cancel Booking — this will cancel the booking request while keeping a record of it. Unlike Delete, which removes the booking completely, cancelling preserves the record for reference.
   

8. A confirmation box will appear once the email has been sent.