Overview:
This article explains how to cancel an existing booking. It covers the difference between cancelling and deleting a booking, when cancellations should be used.
Step-by-Step Guide
Log in to your WOWAPPS account at https://ca.wowapps.com/
In the left menu, go to "Bookings"
Click "Booking List" Guide
Search for the records that require action.
Scroll to the right and click "View".
Click "Select Action"
Select Cancel Booking — this will cancel the booking request while keeping a record of it. Unlike Delete, which removes the booking completely, cancelling preserves the record for reference.
A confirmation box will appear once the email has been sent.