Overview

Once booking requirements are created and enabled, they will appear on the customer booking form. Customers can select the applicable options when making a reservation, allowing businesses to receive important information before confirming the booking.

This article explains how requirements appear and how customers interact with them during the booking process.

Booking Form Display

When customers make a booking, requirements appear within the booking form after the contact details section.

Customers will see:

• The requirement title

• A short description

• Selectable options (checkboxes or radio buttons)

Example:

Dietary Options
Please select anything we should know about your dietary needs.

☐ Vegan
☐ Gluten-Free
☐ Dairy-Free
☐ Vegetarian

Special Occasion
Is there a special occasion we should know about?

○ Birthday
○ Meeting
○ Anniversary

Mandatory Requirements

If a requirement is marked as mandatory, customers must select an option before submitting the booking.

If no option is selected, the system will display a message asking the customer to complete the requirement before continuing.

This ensures businesses receive the necessary information before confirming reservations.