Overview

When using category-based product selection, you may want to exclude specific products from a deal without removing them from their original product category.

For example, a burger deal may allow customers to select any burger except premium or specialty burgers.

The product exclusion feature helps control which products are eligible for a particular promotion.

Step-by-Step Guide

1. Navigate to 'Orders' > 'Deals'.
   

2. Locate the deal you want to configure, such as Combo 1. Under the Actions column, click the Edit icon to open the deal configuration page.
   

3. Click the 'Deal Items' tab.
   

4. Locate the deal item containing the category from which you want to exclude a product, such as Any Drink. Select 'Add a product'.
   

5. Open the product dropdown menu. Search for or select the product you want to exclude, such as Wintermelon.
   

6. Click 'Add' to include the product in the allowed-options table.
   

7. Find the Excluded column beside the product. Check the Excluded checkbox to exclude the product from the deal. 
   

8. Click 'Update Deal' in the upper-right corner to save your changes.