WOWAPPS Support
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Articles
Recent activity by WOWAPPS Support-
Lightspeed: How to Edit an Item or a Product
OverviewThis guide explains how to navigate Lightspeed, manage online product categories, update customer-friendly product information, and add or configure option sets for products.Step-by-Step Gu...
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Square: How to Edit an Item or Product
OverviewThis guide explains how to sign in to Square, edit an item or product, configure its modifiers, and assign it to a category.Step-by-Step Guide Navigate to Square. Enter the account email...
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Block specific booking time slots from customer view
What this coversHow to prevent customers from booking specific time slots — for a private event, maintenance, or any closure — without changing your regular hours.Who it's forVenue owners or staff ...
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Find a customer's contact details from a booking
What this coversHow to look up a customer's email address or phone number from their booking record.Who it's forVenue staff who need to contact a customer about an existing booking.Steps Log in to ...
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Find your WOWAPPS website URL and share it with customers
What this coversHow to find your venue's WOWAPPS website address and update it on Google Business Profile and other directories.Who it's forVenue owners who want to direct customers to their WOWAPP...
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Block availability so customers can't book specific times
What this coversHow to mark specific times as unavailable so customers can't make bookings during those periods.Who it's forVenue owners who need to block off time slots — for a private event, a pu...
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How floor plan sections work for customer bookings
What this coversWhat customers can and can't choose when booking — sections vs. tables, and why specific table selection isn't available.The answerWhen customers book through WOWAPPS, they can sele...
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Set up online payments in WOWAPPS
What this coversHow to connect a payment gateway so customers can pay online through WOWAPPS ordering and booking.Who it's forVenue owners setting up online payments for the first time, or switchin...
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Find and download your WOWAPPS invoices
What this coversWhere to find your WOWAPPS subscription invoices and how to download them.The answerYour invoices are in your account settings: Log in to WOWAPPS Manager (Mobile App) or to https:/...
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Fix login and access issues in WOWAPPS
What this coversHow to diagnose and fix login failures in WOWAPPS — from wrong app to password reset.Who it's forAny venue owner or staff member who can't log in to their WOWAPPS account.Quick chec...